Louise Winterburn
Louise Winterburn
Deputy Chief Executive,
World Habitat
Sensu worked with us to help us understand our customer perceptions regarding brand reputation and how our partners appreciate our values. With their combined knowledge of the housing sector and expertise in reputation research, they could quickly get under the skin of the task and provide a robust process which included both qualitative and quantitative data. The final report was insightful, with useful recommendations and next steps, and we are now utilising it to inform our charity’s strategy and communications approach.
